Privacy Policy

Overview

FerroSync ("we", "us", "our") operates the ferrosync.com website and the FerroSync ERP platform. This policy explains how we collect, use, and protect your personal information.

Information We Collect

Information you provide

• Account information: name, email address, and company name when you create an account or join the waitlist.
• Business data: inventory, orders, customer records, and financial data you enter into the platform.
• Communications: messages you send to us via email or support channels.

Information collected automatically

• Usage data: pages visited, features used, and session duration.
• Device information: browser type, operating system, and IP address.

How We Use Your Information

• To provide and maintain the FerroSync platform.
• To communicate with you about your account and our services.
• To improve the product based on usage patterns.
• To send product updates and announcements (you can opt out).

Data Storage and Security

Your business data is stored in isolated, encrypted databases. We do not share your data with other customers or third parties. Access is restricted to authorized personnel and governed by role-based permissions.

Data Retention

We retain your data for as long as your account is active. If you close your account, we delete your business data within 30 days. Aggregated, anonymized usage data may be retained for analytics.

Your Rights

You may:

• Request a copy of your personal data.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of marketing communications at any time.

Cookies

We use essential cookies to keep the platform working and analytics cookies to understand usage. You can disable non-essential cookies in your browser settings.

Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via email or an in-app notification.

Contact

Questions about this policy? Email us at privacy@ferrosync.com.